Customer Database - how to generate one?

Posted by Lesley Roberts on 15 February 2018 | permalink | comment

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Do you spend time wondering how to generate more leads and develop a more solid customer base?

Are you up-to-date with the new GDPR practices?

Do you know that telemarketing, if done properly and legally, is one of the ways in which lead generation and appointment setting can quickly build new customer/ client bases.

And, once established, you or your workforce can concentrate on making new sales and retaining these new customers.

Arranging appointments with the key people and decision makers is quite difficult and can be extremely time consuming. Also, you might perhaps be one of the people that struggle with cold-calling. Outsourcing this to trained telemarketers can reduce some of the stress and be more effective as they already know how to get through the gatekeepers and, more importantly, they know what rules must be adhered to in order for your cold-calling to be legal.

There is nothing more off-putting to any busy business person than receiving unwarranted or nuisance telephone calls. Properly trained telemarketers will ensure that the TPS (Telephone Preference Service) rules are rigidly stuck to and that you are not falling foul of the new GDPR regulations.

You may find that your existing customers have not bought your products or services for some time. To re-engage with them, you probably need to find out why they haven't used your products/ services consistently. This is instantly achievable with telemarketing where specially chosen questions or special offers can 'reactivate' them.

And let’s not forget the customers you are currently working with. Do you think they would respond well to a gentle reminder of your existence? They also play a substantial part in increasing your total sales development. By detecting their specific needs, you can build a more fruitful relationship.

Overall, using professional telemarketers like Talkmarketing can only add benefits to your business so if you think you would like to find out more, take a peek at our website, www.talkmarketing.co.uk and when ready to discuss your requirements, give us a call... we're really great at chatting on the phone and will be able to answer any questions you may have.

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